Customer Information

FedEx Delivery Issues:

Last updated: 18/10/2021

We’re sorry to inform you that due to issues with our courier, FedEx, some paint orders may be delayed at the moment. We are currently looking for other courier companies, so please be patient with us whilst we try our best to get your paint delivered to you quickly and safely.

In the meantime, please make us aware of any urgent orders, so we can do our best to prioritise them where possible. Also, please try to order all necessary products in advance as much as possible – next day delivery might not be possible under current circumstances.

If you have any questions, please do contact our team on 02380 455 855.

AVKO Coronavirus Statement:

Last updated: 9/8/2021

About Paint Orders

Our production team are still working hard to maintain our next working day delivery standard, however as we are a small company we may experience delays due to unforeseen circumstances related to the virus. We will do everything we can to process your order ASAP, and will inform you if there are any delays. We ask you to please bear this in mind when placing an order, and to order in advance where possible.

About Contacting the AVKO Sales Team

We would also like to ask you where possible to contact our sales team via email and only call us if your enquiry is urgent to limit the number of incoming calls. Just as a reminder, our email is [email protected]. If your enquiry is urgent, please do still call us in the first instance.